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Reach out to our team through the channel that works best for you. We’re here to answer questions, discuss opportunities, and guide your next steps.
Office Address
Visit us or send mail to our main office location.
New York, USA
Phone Number
Speak directly with a member of our team.
+1 (555) 000-0000
Visit Our Office
Find our office location on the map below. Feel free to stop by during business hours or reach out in advance to schedule a meeting with our team.
Are Swiss Chems Products third party tested?
Yes — unconditionally. Every single compound in the Swiss Chem Labs catalog is tested by an independent, accredited analytical chemistry laboratory before it is listed for sale. Testing methodologies include high-performance liquid chromatography (HPLC), liquid chromatography–mass spectrometry (LC-MS/MS), nuclear magnetic resonance spectroscopy (NMR), and Fourier-transform infrared spectroscopy (FTIR) where appropriate for the compound class. Certificates of Analysis are available for download on every product page, and physical copies are available on request.
How quickly are orders shipped?
All other orders ship within 24 hours. Once your order ships, you will receive an email with your tracking number. Domestic delivery typically takes 2–4 business days. International shipments take 5–14 business days depending on the destination country and local customs procedures. We ship to over 80 countries worldwide using tracked courier services.
Do you offer a discount code?
Yes. We run two ongoing discount programs. First-time buyers can apply the code SWISSCHEM1 at checkout to save 10% on their entire first order — no minimum order value applies. Additionally, any customer who pays using cryptocurrency (Bitcoin, Ethereum, USDT, Litecoin, etc.) automatically receives a 8% discount that is applied at checkout without requiring a code. Also we offer a 5% discount on payments with Prepaid Card ( Apple Gift Card). These discounts are also compatible with our regular sale pricing, so you can save significantly on already-discounted items.
Is packaging from Swiss Chem Labs discreet?
Yes. All Swiss Chem Labs shipments use plain, unmarked outer packaging. No product names, compound identifiers, company branding, or Swiss Chem Labs logos appear anywhere on the outside of any parcel. The sender address is a generic shipping address. This policy applies to all domestic and international orders without exception.
What is your refund and reship policy?
Swiss Chem Labs operates a 100% satisfaction guarantee. If you are dissatisfied with any order — whether due to product quality, packaging issues, or a lost shipment — contact our support team within 30 days of your order date. We will assess the situation and offer either a full reship of the affected products or a complete refund to your original payment method. Warranty claims are resolved within one business day in most cases.
Are Swiss Chem products intended for human use?
No. All products sold by Swiss Chem Labs are intended exclusively for in-vitro laboratory research and scientific investigation. They are not approved by any regulatory authority for human or veterinary therapeutic use. They are not food additives, dietary supplements, or drugs. Purchasers must be 18 years of age or older and must handle all compounds in accordance with applicable institutional safety regulations and local laws. Swiss Chem Labs makes no therapeutic claims about any compound in its catalog.
What is Swiss Chem Labs and how is it related to Swiss Chems?
Swiss Chem Labs is the brand name under which we operate our online research compound store. The name “Swiss Chems” is a widely used shorthand that refers to the same supplier — you may also see us referenced as SwissChemLabs or Swiss Chem. Regardless of the variation, all products ship from the same facility, verified by the same quality assurance process, and backed by the same satisfaction guarantee. When customers search for “buy Swiss chems online” or “Swiss chem labs research chemicals,” they will find our catalog of over 200 independently tested compounds.
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